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Fjällräven North America career site

customer experience

The Customer Experience team is at the heart of Fjällräven’s commitment to fostering lasting relationships with our community. Whether assisting individual adventurers or supporting wholesale key accounts across all our brands, this team ensures every interaction reflects our dedication to quality, care, and a shared love for the outdoors.

From providing thoughtful guidance on product selection to resolving inquiries with efficiency and empathy, the Customer Experience team strives to make every customer feel valued and supported. By working collaboratively across departments, they help bridge the gap between our brand and our customers, ensuring that the journey with Fjällräven is as rewarding as the adventures our gear inspires.

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About Fjällräven North America

In 1960, Åke Nordin founded Fjällräven in the small town of Örnsköldsvik, Sweden, crafting the first products in his basement. What began as a local endeavor has grown into a global outdoor brand, known for timeless, functional, and durable gear that’s now available in over 70 countries.

Our product range includes outdoor clothing andaccessories for men and women, backpacks, tents, and sleeping bags. At Fjällräven, we are dedicated to acting responsibly—toward people, wildlife, and the environment—while inspiring others to connect with and cherish the great outdoors.

We are proud to organize two celebrated outdoor events each year: Fjällräven Classic and Fjällräven Polar, which bring thousands of adventurers together to experience nature’s wonders. Fjällräven is part of the Fenix Outdoor AB family.

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