Part-Time Retail Sales Associate
🌿 Connect guests with gear, community, and confidence in the outdoors through exceptional service and storytelling.
We usually respond within a week
Store Location: Victoria, BC
Compensation: $17.85-$19.00 per hour (dependent on experience)
Part-Time
Do you enjoy connecting with others and helping them feel confident and prepared for their next outdoor adventure? Are you energized by meaningful conversations, sustainable values, and gear designed to last?
At Fjällräven, we believe nature is for everyone. Our stores are places where curiosity, quality, and community come together. As a Retail Sales Associate, you'll be the welcoming face of our mission, helping every guest feel at home, inspired, and ready to explore the outdoors with confidence.
Come walk with us.
WHAT YOU'LL DO
Deliver Exceptional Guest Experiences
Use our GUIDE service program to listen, educate, and help guests find the right gear for their needs
Build trust through thoughtful questions, product knowledge, and genuine connection
Drive Sales & Support Store Operations
Support sales and conversion by helping guests make confident purchasing decisions
Assist with daily operations including cash handling, restocking, and maintaining a clean, inviting sales floor
Follow safety, security, and loss prevention practices
Be Part of a Collaborative Team
Work closely with teammates to create a supportive, welcoming environment
Participate in training to stay current on products, fit, and service expectations
Live the Brand & Sustainability Mission
Represent Fjällräven's values in every interaction
Educate guests on sustainability initiatives like the Arctic Fox Initiative and Down Promise
Participate in local events and community activations when possible
WHAT MAKES YOU A GREAT FIT
You don't need to summit Everest, but you do enjoy helping others explore, learn, and feel good about their choices. You're dependable, curious, and comfortable in a guest-facing environment. You bring enthusiasm, empathy, and a team-first mindset.
You bring:
Strong verbal and interpersonal communication skills
A track record of providing thoughtful, people-centered customer service
Passion for sustainability and the outdoors
Reliability and a proactive approach to work
Willingness to learn point-of-sale systems and retail operations
Enthusiasm for working in a collaborative, values-driven team
Preferred (but not required):
Previous experience in retail, customer service, or a fast-paced guest-facing role
WHAT WE OFFER
Click here to learn more about Fjällräven benefits, including
RRSP/DPSP program
Product discounts and access to Fjällräven outdoor events
A commitment to sustainability, quality products, and responsible business practices
ABOUT US
Founded in Sweden in 1960, Fjallraven creates premium outdoor gear rooted in sustainability, durability, and respect for nature. Our mission is to inspire more people to walk with nature through high-quality products and meaningful experiences.
✨ INTERESTED?
Please complete our brief online application and help others feel at home in nature.
Fenix Outdoor is committed to continually striving to create and promote a diverse and inclusive workplace for all employees. We provide equal employment opportunities. Our goal is to create a safe, fair and friendly work environment where everyone feels welcome and can thrive.
- Department
- Retail Stores
- Role
- Retail Sales Associate
- Locations
- British Columbia - Victoria Retail
About Fjällräven North America
Founded in 1960 by Åke Nordin in his hometown of Örnsköldsvik, Sweden, Fjällräven began with one idea: better gear makes time in nature more accessible. What started in a basement workshop has grown into a global outdoor brand, with products now available in more than 70 countries.
In North America, we bring that same commitment to functional, durable, timeless design to our retail stores, wholesale partners, and e-commerce channels. Our range includes outdoor clothing and accessories for women and men, as well as backpacks, tents, and sleeping bags, all created with a long-term perspective.
We act responsibly toward people, wildlife, and the environment, and we design products made to last for years, not seasons. We're also proud to host community-driven events like Fjällräven Classic and Fjällräven Polar, which bring thousands together to experience the outdoors in a thoughtful, shared way.
Fjällräven is part of Fenix Outdoor AB, an international group of premium outdoor brands.