Retail Assistant Manager
🧗 Grow your leadership skills while supporting your team and creating meaningful outdoor experiences—one guest at a time.
We usually respond within a week
Location: Vancouver, BC - Broadway
Compensation Range: $50,000-$55,000 annually (dependent on experience)
Full-Time | Benefits Eligible
Do you believe in the power of nature? Can you lead with heart, clarity, and purpose? Are you energized by building teams, creating meaningful guest experiences, and contributing to a more sustainable future?
At Fjällräven, we're more than a retail brand; we're a community of nature lovers, gear specialists, and everyday adventurers. Our stores are places where people come not just to get outfitted, but to feel inspired. As an Assistant Store Manager, you'll play a vital role in making that happen every day.
You'll partner closely with the Store Manager to lead the sales floor, support store operations, and help cultivate a culture rooted in curiosity, care, and sustainability.
Come walk with us.
WHAT WE OFFER
RRSP/DPSP program to support your long-term financial well-being
Comprehensive health and wellness benefits, including medical, dental, and vision coverage
Generous paid time off to rest, recharge, and get outside
Product discounts and access to Fjällräven outdoor events
A strong commitment to sustainability, quality craftsmanship, and responsible business practices
WHAT YOU WILL DO
As Assistant Store Manager, you'll partner with the Store Manager to support performance, people, and community impact.
Lead & Develop the Team
Help recruit, coach, and develop a strong, values-driven team
Foster a culture of accountability, resilience, and collaboration
Provide ongoing feedback and support teammates' growth and learning
Deliver Exceptional Guest Experiences
Model GUIDE service standards and support the team in delivering premium, personalized service
Help ensure every guest feels welcomed, informed, and confident in their outdoor pursuits
Support Store Operations & Business Performance
Assist with daily operations, including opening/closing, cash handling, payroll support, loss prevention, and inventory management
Partner with the store manager to review KPIs and support strategies that drive sales, efficiency, and profitability
Uphold company policies, procedures, and safety standards
Build Community & Brand Presence
Support local events, partnerships, and activations that reflect Fjällräven's values
Help create an inclusive, inspiring store environment, from morning huddles to community gatherings
Champion Sustainability
Educate guests and teammates on initiatives like the Arctic Fox Initiative and Down Promise
Model everyday product stewardship and environmentally responsible practices
WHAT MAKES YOU A GREAT FIT
You're a collaborative leader who enjoys being hands-on and helping others succeed. You're curious about people, motivated by purpose, and comfortable navigating both the human and operational sides of retail.
You bring:
At least 1 year of retail leadership experience
A strong track record of delivering thoughtful, people-centered guest experiences
Solid organizational skills and attention to detail
An adaptable, solution-oriented mindset
Comfort working with KPIs, sales performance tools, and store financials
A genuine passion for sustainability, the outdoors, and the Fjällräven mission
ABOUT US
Since 1960, Fjällräven has created durable, timeless outdoor gear designed to deepen our connection with nature. Guided by sustainability and innovation, we believe in treading lightly while inspiring people everywhere to explore the outdoors. Join us in building meaningful experiences today and protecting the planet for generations to come.
✨ INTERESTED?
Tell us what excites you about this opportunity and how your leadership style aligns with Fjällräven's mission. Please complete our brief online application and help others feel at home in nature.
Fenix Outdoor is committed to continually striving to create and promote a diverse and inclusive workplace for all employees. We provide equal employment opportunities. Our goal is to create a safe, fair and friendly work environment where everyone feels welcome and can thrive.
- Department
- Retail Stores
- Role
- Retail Assistant Manager
- Locations
- British Columbia - Vancouver Broadway Retail
About Fjällräven North America
Founded in 1960 by Åke Nordin in his hometown of Örnsköldsvik, Sweden, Fjällräven began with one idea: better gear makes time in nature more accessible. What started in a basement workshop has grown into a global outdoor brand, with products now available in more than 70 countries.
In North America, we bring that same commitment to functional, durable, timeless design to our retail stores, wholesale partners, and e-commerce channels. Our range includes outdoor clothing and accessories for women and men, as well as backpacks, tents, and sleeping bags, all created with a long-term perspective.
We act responsibly toward people, wildlife, and the environment, and we design products made to last for years, not seasons. We're also proud to host community-driven events like Fjällräven Classic and Fjällräven Polar, which bring thousands together to experience the outdoors in a thoughtful, shared way.
Fjällräven is part of Fenix Outdoor AB, an international group of premium outdoor brands.